Terms of service
Terms of Service
Overview
This website is operated by Ao Fragrances Chandlery. Throughout the site, the terms “we”, “us”, and “our” refer to Ao Fragrances Chandlery.
By visiting our site or purchasing from us, you agree to the following Terms of Service. If you do not agree, the site is not for you. No hard feelings.
We may update these terms from time to time. Continued use of the site means you accept those updates.
Use of Our Site
You agree to use this site for lawful purposes only.
No funny business. No misuse. No attempts to break things.
We reserve the right to refuse service to anyone at any time. It’s rare, but it happens.
Products & Availability
All products are made in small batches and are subject to availability.
We do our best to accurately display colors, descriptions, and details, but screens vary and candles are handmade. Slight variations are part of the process.
We reserve the right to:
- Limit quantities
- Adjust pricing
- Discontinue products at any time
Orders & Billing
You agree to provide accurate and complete information at checkout.
We may cancel or adjust orders if something appears incorrect, unavailable, or outside normal purchasing behavior. If that happens, we will reach out.
Pricing
Prices are subject to change without notice.
We promise we are not doing it for sport.
Shipping
Shipping timelines are estimates and may vary.
Once an order leaves our hands, it is in the care of the carrier.
For full details, please refer to our Shipping Policy.
Returns & Exchanges
Due to the nature of our products, returns and exchanges are handled on a case by case basis.
If something arrives less than perfect, reach out. We will take care of it.
Third Party Services
We may use third party tools or services to operate our store. We are not responsible for how those services function outside of our control.
Personal Information and Shopify Services
Our store is hosted by Shopify. Shopify collects and processes personal information when you visit or make purchases from our store to provide and operate the services we use.
We use Shopify Network Intelligence. Shopify may combine information about your interactions with our store with information about your interactions with other merchants and Shopify to provide Enhanced Services, including personalization, analytics, and advertising-related features. Your information is shared with Shopify and other service providers, which may be located in other countries, to provide these services. Other merchants do not gain access to our customer records simply because we use Shopify Network Intelligence.
Our Privacy Policy explains our information practices and your available choices. Depending on your location and applicable law, you may withdraw consent or opt out of sale, sharing, or targeted advertising through Your Privacy Choices and the cookie controls available on our website. You can also visit Shopify’s Privacy Portal to exercise applicable rights directly with Shopify and read Shopify’s Consumer Privacy Policy for details of Shopify’s practices. Acceptance of these Terms does not replace any consent required by law.
Errors & Updates
Occasionally, there may be errors in pricing, descriptions, or availability.
We reserve the right to correct them at any time, including after an order has been placed.
Limitation of Liability
Our products and services are provided as is.
We are not liable for damages resulting from the use or misuse of our products or website, to the fullest extent permitted by law.
Governing Law
These Terms are governed by the laws of the State of Florida.
Contact
Questions about these Terms can be sent to:
info@aofragrances.com