Privacy policy
Privacy Policy
Overview
This Privacy Policy describes how Ao Fragrances Chandlery collects, uses, and protects your information when you visit or make a purchase from our site.
We respect your data. We do not treat it casually.
Information We Collect
When you make a purchase, we collect the information you provide, including:
- Name
- Billing and shipping address
- Email address
- Payment details
When you browse our site, we also automatically receive certain information such as your IP address, browser type, and device details. This helps us understand how people use our site and how we can improve it.
If you opt in, we may send occasional emails about new products, restocks, and updates.
Consent
When you provide personal information to complete a purchase, we use it for that purpose only.
If we ask for your information for anything beyond that, such as marketing, we will either ask directly or give you the option to decline.
You can withdraw consent at any time by contacting us at:
info@aofragrances.com
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about your purchase
- Improve our website and customer experience
- Send updates if you have opted in
We do not sell your information. Not now. Not later.
Shopify & Payments
Our store is hosted on Shopify. They provide the platform that allows us to sell to you.
Your data is stored securely through Shopify’s systems and protected by industry standards.
Payment information is encrypted and handled according to PCI-DSS requirements. We do not store your full credit card details.
For more information, you can review Shopify’s own policies.
Third Party Services
We use trusted third party providers to help operate our business, such as payment processors and shipping services.
They only access your information as needed to perform their role.
If you follow links away from our site, their policies apply, not ours.
Security
We take reasonable precautions and follow best practices to protect your information.
That said, no system is completely immune. We do our part to keep things secure.
Cookies
We use cookies to improve your browsing experience and understand how our site is used.
These may include things like:
- Remembering your cart
- Tracking site visits
- Improving functionality
You can adjust your browser settings if you prefer not to use cookies.
Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or have permission from a guardian.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes take effect immediately upon posting. Continued use of the site means you accept those updates.
Contact
If you would like to access, correct, or delete your information, or if you have any questions: